HR Directory Profile 
Building Workforce Capability Through Strategic Learning and Development
Focused on learning and development strategy, leadership development, and training needs analysis. A dedicated contributor to building workforce capability and talent growth across leading banking institutions.
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Syed Naveed Ul Zafar
Head of Learning & Development
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Summary
23+ Years Driving Learning, Leadership & Capability Building Across Financial Institutions
With over 23 years of experience in Learning and Development, Syed Naveed Ul Zafar has contributed across L&D strategy, leadership development, training needs analysis, and capability building in banking. His work focuses on connecting people development with business performance.
Committed to continuous learning and professional development, he brings a banking-grounded, impact-focused approach to learning helping banks build branch capability, develop leaders, and link learning to results.
Professional Influence
Engaging with the HR community through knowledge sharing, networking & industry participation.
83+
Professional connections across HR & leadership communities.
5k+
Followers
From HR Community
Across Multiple
professional platforms
5k+
HR Conversations
Across professional discussions.
Expertise
Core Competencies & Areas of Experties
Learning & Development Strategy
Build learning strategies aligned with business priorities, translating capability gaps into targeted programs and measurable improvement.
Leadership Development
Design and facilitate leadership programs that prepare managers and emerging leaders to build high-performing teams.
Training Needs Analysis
Identify capability gaps, shape targeted learning interventions, and evaluate program effectiveness against business needs.
Diversity, Equity & Inclusion
Support DEI and women-development initiatives through learning, awareness, and capability building across the organization.
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Experience
Career Journey & Professional Milestones
Head of Learning and Development
Soneri Bank Limited
Karachi, PakistanDec 2024 - Present
About
Leading Learning & Development with a focus on building organizational capability, developing leaders and creating learning interventions that support business performance and long-term talent development.
Skills
L&D StrategyManaging the Learning FunctionDiversity & InclusionLeadership
Head - Learning & Development
United Bank Limited
Karachi, PakistanMar 2013 - Oct 2024
About
Worked in Learning & Development / Capability Development with responsibility for designing and delivering learning interventions supporting banking talent, business performance and leadership capability.
Skills
Content DevelopmentLendingCore BankingTeam Management
Learning Manager - NIB Management Institute
NIB Bank Limited (merged into MCB Bank Ltd)
Karachi, PakistanMar 2008 - Feb 2013
About
Supported Learning & Development initiatives at NIB Bank by designing and delivering banking and behavioral training programs, strengthening employee capabilities, customer service, and branch performance.
Skills
Content DevelopmentLendingCore BankingTeam Management
Education
Educational Experience & Qualifications
Educational milestones that built the foundation for HR leadership.
Master of Business Administration
Hamdard University
1998 - 2002
- Specialized in Business Administration and Management.
- Provides grounding in strategic and analytical approaches to business administration and management.
Bachelor of Laws (Latin: Legum Baccalaureus - LLB)
Karachi University
1990 - 1991
- Specialized in the study of core legal subjects and jurisprudence.
- Strengthens analytical and problem-solving skills within a legal context.
Tools & Communities
Tools & Professional Communities
Explore the professional communities this HR professional is part of—where they collaborate & stay connected with HR.
Tools & Platforms
Oracle HCM
Professional Communities
Member Certification Decision Committee2026
Visiting Faculty Member2005
Pakistan HR Association2025
Certifications
Certifications That Enhance Expertise
Understanding Corporate Financial Statements
Lahore University of Management Sciences2006
Neuro-Linguistic Programming
IIENSTITU2026
Awards & Recognition
Major Awards & Professional Recognition
Year 2023
Merajuddin Ahmed
Group Head - HR
Soneri Bank Limited
Batool Raza
Assistant Vice President Learning & Development
Dubai Islamic Bank Pakistan
Worked together since 2022
Syed Naveed Ul Zafar
Head of Learning & Development
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