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HR Directory Profile

Bringing Method and Meaning to Workforce Management

Dedicated to accountability structures, cultural renewal, and talent stewardship, shaped by analytical insight. Showcased on HR Lighthouse, Pakistan’s first HR professional platform.
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Portrait of Muhammad Shahzad, Human Resources Director
Muhammad Shahzad
Human Resources Director
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Summary

18+ Years Driving Recruitment, Performance & Employee Relations Across Diverse Industries

Muhammad Shahzad is an HR professional with 18+ years of experience in recruitment, performance management, employee relations, and HR policy development. He focuses on building engaged, well-managed teams while delivering compliant HR operations across the BPO, logistics, and civil aviation sectors.
Bringing a structured approach to workforce oversight, he helps organize staffing requirements, monitor daily activities, and promote consistency in branch management.

Professional Influence

Engaging with the HR community through knowledge sharing, networking & industry participation.
HR professionals and industry leaders sharing reviews and experiences with ResourceInn HRMS.
55+
Professional connections across HR & leadership communities.
29k+

Followers

From HR Community
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Across Multiple professional platforms
500k+
HR Conversations
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Across professional discussions.
Portrait of Muhammad Shahzad, Human Resources Director

Expertise

Core Competencies & Areas of Experties

Recruit employee widget icon representing hiring and talent acquisition activities.

Recruitment/Retention

Plan hiring, recruit for large technical and operational teams, and support retention through fair, well-managed staffing practices.
Talent acquisition widget icon representing sourcing, recruiting, and hiring top candidates.

Resource Management

Allocate manpower, build rosters, and manage resources across projects to keep operations staffed and running smoothly.
HR operations widget icon representing workforce administration and human resource management.

Team Coordination

Coordinate supervisors, assistants, and project teams to deliver consistent service quality across sites and client requirements.
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Office Administration

Oversee HR and administrative tasks, maintain employee records, and support day-to-day office operations across locations.

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Experience

Career Journey & Professional Milestones

About

Managed HR functions for the Pakistan office of Greybeard Automation & Outsourcing, a UK-based BPO firm. Developed and implemented HR strategies to support business objectives in Finance, Procurement, Engineering, and Sales.

Skills
HR StrategyStrategic HRPerformance ManagementEmployee Engagement
About

Managed the “Passenger Facilitation Unit” project at New Airport Islamabad, ensuring smooth operations. Provided Passenger Facilitation Supervisors and Assistants to the Civil Aviation Authority to enhance service quality.

Skills
Team CoordinationResource ManagementTeam ManagementAdministration
About

Led recruitment and selection for generator supervisors, technicians, and operators across 125 cities in Punjab. Developed and implemented HR policies, including a layoff policy, to enhance organizational efficiency.

Skills
Recruitment/RetentionRecruitingPayrollHR Policies

Education

Educational Experience & Qualifications

Educational milestones that built the foundation for HR leadership.

Master of Science - MS

SZABIST University - Islamabad Campus

2025 - Present
  • Specialized in Management Sciences and Quantitative Methods.
  • Strengthens analytical and problem-solving skills within a management sciences context.

MBA

The University of Lahore

2007 - 2009
  • Specialized in HR.
  • Provides grounding in strategic and analytical approaches to HR.

Tools & Communities

Tools & Professional Communities

Explore the professional communities this HR professional is part of—where they collaborate & stay connected with HR.

Tools & Platforms

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BambooHR

Professional Communities

The HR Chapter logo
HR Chapter Islamabad2010
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HR Lighthouse2026
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Pakistan HR Association2025

Certifications

Certifications That Enhance Expertise

Concord Certification Corporation Certificate of Registration for Muhammad Shahzad as a Certified HR Manager
Concord Certification Corporation Canada logo

Certified Human Resource Manager

Concord certification Corporation Canada2014
TILTI logo

Developing the Leader With in You & Developing the Leader Around You.

TILTI- The International Leadership Training Institute2022
Concord Certification Corporation Canada logo

Certified Human Resource Pratitionar

Concord Certification Corporation Canada2013

Awards & Recognition

Major Awards & Professional Recognition

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Peer Reviews

"A highly professional leader skilled in conflict management and communication."

I had the pleasure of working with Muhammad Shahzad and found him to be a seasoned, dependable HR professional. His depth of experience in recruitment, performance management, employee relations, and policy development is impressive. He runs compliant HR operations with consistency and fairness, and he is someone you can count on.

Peer Reviews

"A responsible, approachable HR lead who knew what he was doing."

Muhammad Shahzad is the kind of HR leader who builds teams that last. Having worked across BPO, logistics, and civil aviation, he understands how to adapt people practices to very different environments while keeping operations compliant and employees engaged. I would gladly work with him again and recommend him without hesitation.

Younus Raza

Younus Raza

Design Automation Engineer

GreyBeard Outsourcing

Worked together since 2015

Muhammad Ilyas

Muhammad Ilyas

Chief Accountant

Van Tibolli Corporation-GK Hair

Worked together since 2023

Portrait of Muhammad Shahzad, Human Resources Director

Muhammad Shahzad

Human Resources Director
SummaryExpertiseExperienceEducationCertificationAwards & RecognitionPeer Reviews

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